About

My name is Jose Nic Dimen Cabanlit

Dedicated IT Technical Support Specialist with 5 years of experience providing comprehensive hardware, software, and network support in dynamic business environments. Proven track record of resolving complex technical issues, improving system uptime, and delivering excellent end-user service across Windows, macOS, and cloud platforms. Skilled in Active Directory, Office 365, remote support tools (TeamViewer, Anydesk, RDP).

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Experiences & Projects

Telecommunication Assistant

September 2024 - Present

IT System Assistant

April 2023 - July 2024

Computer Specialist

July 2019 - April 2022

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Maintaining office PC, Printers, POS, CCTV Network, Access Points and any other devices.
Troubleshoot IT infrastructures issues and all the operational requirements on timely manner.
Designs signages, labels, posters and e-invites using canva and adobe photoshop.
Configures and troubleshoots arcade game machines like claw machine and catch the stick game machine.

Successfully implemented the Leads Management System for the Marketing Department and the Parking Management System for the Property Management Department.
Led the end-to-end development of a Wix-based website with Mobile Application for the Property Management Department, aligning design and functionality with business objectives.
Developed a fully functional Inventory Management System with mobile application for the Admin Department.

Installed Ubiquiti access points throughout company’s premises, ensuring seamless wireless coverage.
Re-imaged of 17 POS systems, resulting in faster transaction processing times and improved customer service.
Provided IT support to 50 end users, troubleshooting system errors, performing routine maintenance, and
enhancing overall operational efficiency.
Successfully configured 5 Digital Weighing Scales and 25 Handheld Terminals.

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